The United Parcel Service (UPS) is one of the most popular package delivery companies in the world. UPS has 495,000 employees worldwide, and serves more than 220 countries and territories. The backbone of UPS is delivery drivers. In 2019, drivers delivered more than 5.5 billion packages.

Several years ago, UPS realized that they needed a better training program for young drivers. With the help of a $1.8 million grant from the U.S. Department of Labor,